Lifetime + Guarantee

Each and every handmade item that leaves our leather shop has been inspected to ensure the highest quality leather, stitching and care has been taken into consideration.  That’s why we offer a guarantee that goes above and beyond.  

We proudly offer the following:

Unlimited lifetime guarantee

120 day exchange policy

45 day refund policy

You can feel confident that when you purchase from Northern Leatherworks, there are real people standing behind what they make!

LIFETIME WARRANTY

Yup, a real lifetime warranty! Just like the rocks and trees around our shop, you can expect your leather goods to last a lifetime. Built to exacting tolerances, our goods are heirloom quality and we hope you pass them on through generations.  

We guarantee for life everything that leaves our shop.  If something isn’t right with regards to materials or workmanship, we’ll fix or replace it at no cost.  

Please note, our warranty does not cover damage to products from factors outside of materials and worksmanship.  In the case your item does become damaged and does not fall into our standard warranty category, have no fear.  We’ll work with you to repair or replace the item at an agreed upon nominal fee.  

RETURNS & EXCHANGES

If your product is faulty, you received the wrong order or we just plain screwed up, please contact us within 120 days of delivery and we’ll send a replacement out to you right away.  

If upon receiving your order, it wasn’t what you were expecting or you simply changed your mind, our team is happy to offer an exchange or refund of your purchase by sending it back to us.  

Return Process:

Send your items back to us within 120 days of delivery for an exchange, gift card or store credit

You will be responsible for return shipping. Please ensure to supply us with tracking information once it’s been shipped.

Returns / exchanges are processed within 3 days of receipt. 

Returning Items for Refund:

Send your items back to us within 45 days of receiving it for a 100% refund.

You will be responsible for return shipping. Please ensure to supply us with tracking information once it’s been shipped.

Refunds are processed within 3 days of receipt.